Play Smart.
Responsible Gaming at codph.
At codph, we believe that real fun only happens when you're in full control. Gaming is entertainment — not a way to solve financial problems or escape stress. This page gives you all the tools, information, and resources to enjoy the codph platform safely and responsibly.
Protection
First
Our Commitments to You
codph's responsible gaming programme is built into the core of the platform — not added as an afterthought. Here's what we guarantee every Filipino player on our site.
Strict 21+ Age Enforcement
PAGCOR requires a minimum age of 21 for casino-style gaming in the Philippines. codph enforces this at registration, during KYC verification, and on any account that triggers age-related concerns. No exceptions — malinaw 'yan.
Deposit Limit Controls
Set daily, weekly, or monthly deposit caps directly from your codph account dashboard. Once a limit is activated, it takes effect immediately and cannot be raised for 24 hours — giving you a genuine cooling-off period before any changes apply.
Session Time Alerts
It's easy to lose track of time when you're on a run. codph sends you a notification after a continuous gaming session reaches your pre-set time limit — whether that's 30 minutes or 3 hours. You decide. We just remind you.
Cooling-Off Periods
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days from your codph account settings. During a cooling-off, your account is suspended and you will not receive any promotional communications from us.
Self-Exclusion
For players who need a longer break, codph offers self-exclusion for a minimum of six (6) months. Self-excluded accounts are locked entirely — you cannot re-register using the same identity or mobile number during the exclusion period.
Reality Checks
codph shows your real-time win/loss position at configurable intervals during play. No sugarcoating, no hiding the numbers. Knowing where you stand financially is the foundation of smart, responsible gaming on any platform.
The 21+ Rule Is Non-Negotiable
Under PAGCOR's regulations, no person under the age of 21 may participate in casino-style gaming in the Philippines — online or otherwise. codph takes this obligation seriously at every level of the platform. It's not just a tick-box requirement for us; it's a genuine safeguard for Filipino families.
When you register a codph account, your date of birth is verified upfront. Before any withdrawal is processed, our KYC team requires a valid Philippine government-issued ID — PSA UMID, PhilSys National ID, passport, driver's license, or PRC ID — to confirm your identity and age. Any account where age compliance is in question is flagged and suspended pending investigation.
If you are a parent or guardian and believe someone under 21 has accessed codph using your credentials or device, contact us immediately at [email protected]. We will investigate promptly, suspend the relevant session, and guide you through securing your account.
Providing a false date of birth during registration is a violation of codph's Terms & Conditions and of Philippine gaming law. Accounts found to be underage will be closed and the incident reported to PAGCOR.
How codph Verifies Your Age
Date of Birth at Registration
You enter your date of birth when creating your codph account. The system automatically blocks registration for users below the 21-year threshold.
KYC Document Submission
Before your first withdrawal, you upload a government-issued Philippine ID. Our KYC team manually reviews the document to confirm your name, birthdate, and photograph.
Ongoing Account Monitoring
codph's compliance systems flag unusual account patterns — such as a mismatch between declared age and behavioural signals — for manual review at any point during the account lifecycle.
PAGCOR Reporting
Any confirmed underage access is reported to PAGCOR in accordance with our operating license obligations. No exceptions, walang palya.
Your Responsible Gaming Tools at codph
All of these tools are available to every registered codph player at no cost. Access them anytime from your account settings page — no waiting period to activate, although some limit increases require a 24-hour cooling-off before they take effect.
Deposit Limits
Cap your daily, weekly, or monthly deposits at any amount you choose. Limits are applied immediately. Raising a limit takes 24 hours to activate — lowering one is instant.
Loss Limits
Set a maximum net loss per day, week, or month. When you hit your limit, codph automatically pauses your ability to place further wagers until the period resets.
Wager / Bet Limits
Define the maximum single bet or wager amount allowed on your codph account, across all game types — slots, live casino, sports betting, bingo, and pirate fishing.
Session Time Limits
Set a maximum session length. When your time is up, codph will display a reality check screen showing your session results before you can continue playing.
Cooling-Off Period
Temporarily suspend your codph account for 24 hours, 7 days, or 30 days. You cannot override a cooling-off once activated — it runs its full course automatically.
Self-Exclusion (6+ Months)
Request a full self-exclusion for a minimum of 6 months. Your account is locked, all marketing stops, and re-registration under the same identity is blocked for the full exclusion term.
To activate any of these tools, log in to your codph account and navigate to Account Settings → Responsible Gaming. You can also request self-exclusion or a cooling-off period by emailing our support team at [email protected]. Requests are processed within 24 hours.
Is Your Gaming Still Under Control?
Honest self-reflection is the first step toward responsible gaming. Ask yourself the questions below. If you find yourself answering "yes" to several of them, it may be time to use codph's responsible gaming tools — or to seek support from a professional service.
If several of these questions resonated with you, please know that you're not alone. Problem gambling affects many Filipino families, and help is available. Reach out to our codph support team to activate self-exclusion, or contact a professional counselling service. Gaming should bring joy — not burdens. Huwag mahiyang humingi ng tulong.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Knowing the warning signs early gives you the best chance of addressing it before it affects your life significantly. codph's support team is trained to identify these patterns and may reach out proactively if concerning signals are detected on your account.
- Spending significantly more than you can afford to lose on a regular basis
- Gambling for longer sessions than intended, repeatedly
- Chasing losses instead of accepting them and stopping
- Neglecting work, school, family responsibilities because of gaming
- Hiding your gambling activity from people close to you
- Feeling depressed, anxious, or irritable when not gambling
- Using gambling as a primary way to cope with life pressures
- Making repeated failed attempts to cut back or stop
- Borrowing money specifically to fund gambling sessions
Tips for Healthy Gaming
For the vast majority of codph players, gaming is a fun, low-stakes pastime. Keeping it that way is straightforward if you build a few good habits from the start.
Set a budget before you play. Decide in advance how much you're comfortable spending — and treat it as the cost of entertainment, not as money you expect to get back.
Use codph's deposit limits proactively. Setting a limit before you feel you need one is far more effective than trying to stop after a session has gone wrong.
Never chase losses. Accepting a loss and logging off is always the smarter move. Chasing is where controlled gaming can turn into a problem.
Keep gaming in balance. If you find that gaming is taking time away from family, work, or other hobbies you value, it's time to step back and reassess.
Talk about it. If gaming is causing stress at home or with finances, talking to someone you trust — or a professional — is the strongest thing you can do.
Support & Resources
codph encourages any player who is concerned about their gaming behaviour to reach out — either to our own support team or to professional organisations dedicated to helping Filipinos with gambling-related concerns.
PAGCOR Player Assistance
PAGCOR maintains a responsible gaming programme as part of its regulatory mandate. Players with unresolved concerns about a licensed operator can contact PAGCOR through their official channels for assistance and dispute resolution.
codph Support Team
Available 24/7. Our trained support team can help you activate deposit limits, cooling-off periods, or self-exclusion immediately. Contact us at [email protected] — email is plain text only, not a clickable link.
Family & Community Support
Filipino families and communities are a powerful source of support. If someone you care about is struggling with problem gambling, speaking with them directly — and seeking guidance from a counsellor — is often the most effective first step.
Contact codph Responsible Gaming Support
To request self-exclusion, activate a cooling-off, or raise a responsible gaming concern, email our dedicated support team. This email address is plain text — it is not a clickable link.
Available 24 hours a day, 7 days a week · Response within 24 hours for self-exclusion requests
Gaming Is More Fun When You're in Control
Thousands of Filipino players enjoy codph every day — responsibly, within their means, and fully in control of their gaming. Set up your responsible gaming limits today, then explore everything the platform has to offer.